Hello!✨ We're available to assist you Monday through Friday, between 8:30 AM and 4 PM est (excluding holidays). 

Eager to know where your package is? 😉 You can follow its journey using the tracking number we sent in your shipping confirmation email. Just click “Track”!

Because we're committed to providing only the best for our VIPs, we don't accept returns or refunds. We want every product you receive to be brand new and perfectly pristine. ✨

We're already busy getting your order ready to go! Because of our speedy processing, we're unable to make any changes or cancellations once an order has been placed. We hope you love everything! 💖

To ensure all our VIPs receive only brand-new, untouched products, we don’t currently offer exchanges. We hope you understand! ✨

To ensure your beauty goodies arrive at the right place, please double-check that your shipping address is complete and accurate. While we can’t be responsible for delays or non-delivery due to incorrect information, we’re happy to assist with reshipping if needed (though additional shipping fees may apply). Thank you for your attention to detail! 💕

We want your beauty haul to arrive in perfect condition! 💖 While it's rare, if your order does happen to arrive damaged, please contact us within 14 days of delivery. We’ll investigate and work with the courier to resolve the issue. Depending on the situation, we can offer a replacement or store credit.

We’re committed to ensuring your beauty haul gets to you! 💖 In the very rare case that your order is lost during shipping, please email us at contact@infatuationcosmetics.com within 14 days of the projected delivery date. We’ll investigate with the carrier and work on a solution, which may include a replacement or store credit.